Knowledge Management & The Role of Technology

Organizations hoping to use intellect thinking less in terms of knowledge and more about the promotion of communication, ie a networked economy. A networked economy cooperation creates a common understanding, perspective and language among people from a variety of disciplines, priorities, stages and cultures. Therefore, the paradigm needs to move towards emphasis on "communication", "connect" or "networking" and is not as "Knowledge in Motion"Economy.

Technology: Blessing or Curse?

The role of technology in supporting the inclusion of knowledge will increase in future. IT executives and professionals now brings significant entrepreneurial experience to their jobs. This suggests that it can chief information officers (CIO) to play a greater role in corporate strategy.
However, some experts suggest the dependence on technology obscures the crucial questions of human learning and teaching. In the early 1990s, managersat London’s water supplier sought to improve efficiency by giving inspectors hand-held computers and eliminating the central dispatching station. However, research revealed the depot had been more than a place for the inspectors to change clothes and pick up their trucks. It was also where they learned vital tricks of their trade. Dave Snowden, then a knowledgemanagement consultant for IBM, found that need was so great that the inspectors soon began meeting on their own at a local restaurant and tips jotting in a notebook she hides behind the counter.

A few years ago, listened to Julian Orr, an anthropologist then working for Xerox, remarkably similar stories from copier technicians. Xerox supplied manuals, but the employees said Mr. Orr will be taken from them more often made a claim on help from colleagues. Research supported by Mr. Orr, Xerox engineers had radios so they could give, while addressing a press disturbance.
As in the HP-ChinaEducation – research indicates, by using a piece of technology – by creating a robust exchange project.

Do not Forget the Human Factor

Many leaders do not, by exchanging one the lion's share of their investment in KM technology solutions to facilitate the search and you will find information, collecting experiences and best practices. Therefore, it is now easier to find content, but do not deliver their content services – People. Managers can not avoid the huge humanAspects of what it takes to transfer and exploit knowledge.
Experts agree that it is of immense importance to understand how to make knowledge management systems so that they are having a mesh of human behavior at the individual and collective level. Since the user can see another and to make inferences about the activities of other online collaboration platforms are environments in which new social forms can be invented, adopted, adapted and disseminated,Finally, the support of the same kind of social innovation and diversity in physically-based cultures can be observed.

What data are important?

Rate With Business Intelligence data and to ultimately improve their business performance requires knowing exactly what data should be examined, and what should be ignored. You need to make only a certain amount of data to the right decision. Therefore, certain business requirements must be kept in mind in the development of business intelligence –Strategies.

The crucial question for Mark Smith, CEO of San Mateo, California – based Ventana Research, which is data needed to measure the effectiveness of individual departments, for example, what data is required for the funding and what data needed for manufacturing. It is easier to determine, which data is required and create the right metrics and Key Performance Indicators, if you break things in this way.

What is knowledge?

But this is only the beginning.Most of the "knowledge" is built on the knowledge-based economy, is actually just information – data, facts and basic business intelligence. Knowledge is deeper. As management guru Tom Davenport once put it, "Knowledge is information combined with experience, context, interpretation, and reflection." It is the knowledge derived from data that gives you a competitive advantage.

Political, economic and social forces inAssociated with rapid technological advances are shaping today's organizational environment. These forces have the speed and frequency of change accelerated. This new reality requires the community to be innovative, adaptable, and will soon take advantage of a rapidly changing environment. Together with the increasing lack of time and attention to worker to commit to traditional skills-based learning, there is a deep recognition that learning needs to keep upwith the needs and expectations of the community organization. Technology closes the gap. However, the technology can not do the job. Astute, savvy and intelligent people are needed for a knowledge management program to be complete.

Abstract

Organizations hoping to use intellect thinking less in terms of knowledge and more about the promotion of communication, ie a networked economy. A networked economy cooperation creates a common understanding,Perspective, and language among people from a variety of disciplines, priorities, stages and cultures. The operative words here are "among the people." Reliance on technology alone obscures the crucial human issues in learning and teaching.

Since the increased role of technology in supporting the inclusion of knowledge in the future, it is imperative that companies do not forget the human factor. And while technology now makes it easier to find content – managers need to keep an eye onthat the contents do not provide power – people.

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