Posts Tagged ‘Knowledge’

Leveraging The Enterprise-Wide Knowledge Base

December 28, 2009

The safety and efficacy in the Six Sigma project relies heavily on the effective use of enterprise-wide knowledge of the implementation of the project team. Hope for the best would hardly make sense if the team lacks overall knowledge of the goals, customs and the wealth of knowledge and practices throughout the organization in specific and cross-industry knowledge in general. It is well know for the implementation of the project team is essential for alternativePractices and strategies within the organization are available, and current status of the project.

Existing businesses benefit from the Knowledge Base in Six Sigma

To expand the knowledge, than in any of the following companies:

1. The How and Why of the process, the implementation of the objectives and change management strategies

2. The knowledge about the company, including the goals and the current co-existence of alternatives, etc.

But it is easystriking that the availability of information is available on both a chronic shortage. The way to look at moving situations like this with the familiar tools for knowledge sharing such as brainstorming, innovation and organization of ideas that help will be ideas from the box.

In essence, Six Sigma is not self-sufficient, and somehow, inexplicably, still in a rut that it is enough to solve the problem, if one is found alive. So, as a logicalTherefore, they wont habits, the lines between tool-specific knowledge and skills, the missed opportunities due to lack of initiatives for innovation and broader perspectives will be drawn.

Valuable land out of knowledge about the project

Enterprise-wide knowledge is quite capable of an all around contribution to the overall cause of the Six Sigma implementation. Combat a complex problem with problem-specific specialization is meaningless and the efficiency of project teams on edge.

Take a look at DMAIC again in the measurement of the stage, choosing the right metrics is only half the job. But the knowledge about how to simplify and easy, and in the control of the stage things rationally question: How could anything be better? Why was it errors, such as measurement and control processes for the best implementation can be automated, etc.

Opportunities for the use of Enterprise Wide> Knowledge

Take the 2-bodies, which are very effective ways of knowledge to the surface.

1. Retrospect Retrospect than the profits of a pilot project or a current project and discuss the reports of an inspection. Retrospect provides an insight into the reasons for success or failure to win.

2. Action Reviews This is a fact-finding exercise on the difference between two parameters, such as focus, what has happened and whatplanned.

Access to enterprise knowledge can be possible not only by the violent property. Use of sympathetic and facilitation techniques must be used to make cross-departmental knowledge. Some other techniques to bring this knowledge to the surface, are hereinafter

1. Peer Assist Program, the face-to-face interactions

2. Rating contextual relationships between the projects

3. Final, stage-specific, project documentation


Can not Move knowledge in your organization? Here's Why – 9

December 27, 2009

Addleson finally …

Asset – make your knowledge management

December 27, 2009

Sharing knowledge

As CEO of your company, it is your job to grow your business, the face of your company and the development of new products or services.

This means to convey your knowledge to your team so that they can deal with the day to day, your business without you. This is very hard as an entrepreneur, because your company is "your baby." Remember, parents must let their children so that they can grow. Likewise, you need to grow your business. Ie,give your team the information they need to keep your business running smoothly, whether you are.

Schedule Knowledge "Download" Meetings

Schedule regular meetings or phone calls to your team kept informed of any new opportunities, changes in customer, project progress, products or information that may affect their work or your business. This also means the exchange of information that is relevant to your industry or your competition by. An informed and empowered employeesso that from day to day in your company without cause itself. It also makes the employees feel involved in the success of your business. And, as Martha Stewart says: "This is a good thing."

New Info Library

Creating an information library is a great way to share knowledge. It optimizes knowledge and power and prevents redundancy.

For example, if you produce client presentations, marketing materials, website content or processes to considerthis information in a common file such as Google Docs or on your in-house server. Your employees can pull themselves out of these docs when creating new documents, instead of starting from scratch, which can be a huge waste of time and money.

Libraries also contribute information to the consistency in communications and brand management. Ideally, create templates that you enterprise-wide application that the coherence strengthened. Even using templates according to their own guidelines as a business leader, reflect, shareTheir visions and expectations with your team that creates the cohesion and quality assurance.

Creating Processes

Processes can provide companies with liquid flow and quality control. They often show a way for the complementary products and services, which means more money, develop.

Processes to create schedules for your team then took the guesswork as you want – and expect – to be done. Processes to maximize time and ensures consistency within theOrganization and the customer interface.

Promotion of team input on the processes and your employees can receive information that can affect the process. It is so important for your team to share their knowledge with you and your colleagues as you share your knowledge with them. Employees often have insights and information but do not take the above as the time to listen.

Make a plan. Set Goals.

Many entrepreneurs "Shoot From TheHip. "They deal with issues as they arise. While that would certainly be understandable (especially for young start-ups), it is important to be as clear as possible about your long-term and short-term objectives so that your team can target their efforts and assets with these objectives.

The setting of targets and clarifying the strategies needed to achieve these objectives allows an optimal sharing of knowledge. Why? Because if your team is pleased about your goals, it is clear they can realize what is necessary to help youreach those targets. The key is clear and specific in your goals and strengthen your team helps you achieve these goals.

Create an open platform where your skills and goals for your business. Then ask your team how they can help achieve these goals. You will be surprised at the hidden reserves, resources and knowledge your team if you show them the possibility of a part of the success of your business.

Ready to Set YourselfUp for Success?

Are you interested in creating a system that puts you, your team and your company for success, but not sure how to get started? Whether you're a one-woman operation, a 50-person department head or CEO of a company are, is there a way to achieve more success.

Document Management Content Management Knowledge Management

December 24, 2009

Much more than just a repository, the Enterprise Process Center houses a fully integrated content management system, which users can access valuable documents in a secure, centralized location to store, allowing easy access via the Internet by all employees. Documents have a clear purpose when they are connected by processes that are encouraging employees to the knowledge available to use them, and the information they create, share a common system.

IU Knowledge Pills: Doing Business in China-The Legal Framework

December 23, 2009

Marie-José Garot, professor of IU Law School, discusses the legal framework for doing business in China. It recommends that in the different jurisdictions before a business in China. Learn more at IE Business Knowledge Pills IE Business School

IU Knowledge Pills: Business Model

December 20, 2009

Professor Ignacio de la Vega gives a general overview of the business models. He explains how to create a solid, diverse and stable revenue model. Learn more at IE Business Knowledge Pills IE Business School

Is Collaborative Knowledge Management for your company?

December 17, 2009

The first priority for Collaborative Knowledge Management (KM) systems is that they have leverage to improve the performance of the company. Your contribution is that people (employees, enabling partners, customers, etc.) to make more informed decisions by giving them access to the collective knowledge base.

The biggest challenge when seen embarking on a knowledge management project is that you are trying to replace ainformal employee knowledge sharing culture with a technology equivalent. So that people will not default back to the informal staff feedback loop to provide a new system must be something else, it must be easy to operate and meet their needs as users.

Managing data and knowledge is critical for all companies to grow by learning from the experience, they are in the situation. This in turn means that they improve their service, their responsiveness and effectiveness. TheChallenge is to ensure that relevant data and information be shared with relevant persons, and at the right time.

Knowledge management is a conflict between the organization of culture and technology. It is not a traditional IT project because it includes people from all over the shop, this could also be extended to partners, customers and even future employees.

Collaborative Knowledge Management Systems are often introduceda business, because there is an immediate project or a problem be solved. Normally this is a small project that a Trojan horse for other types of knowledge management projects are. When people begin to see within an enterprise value of the systems, then another, the new areas are used, they can be identified.

Successful knowledge management projects start small, this is because it allows the developer to show the potential and the evidenceindividuals to buy the company in the change. Once the use of adoption has grown, it is with other projects and roll-outs.

Knowledge for Development: Fiscal Decentralization

December 15, 2009

Knowledge for Development: Fiscal decentralization (directed by Peter Hegedus) — A film about the Intergovernmental Fiscal Relations and Local Financial Management Course, in collaboration with local government and civil service reform initiative of the Open Society Institute, Budapest and World Bank Institute was organized.

Knowledge Weekly Guide to Customer Relationship Management

December 9, 2009

Management guru Peter Drucker once said: "The future is already taking place somewhere management needs only to open our eyes to the ground and they integrate it into their business processes to serve customers."

In today's rapidly digitizing world, customer relationship management is fast gaining priority, passing the time sipping in which customers like, what the big corporate houses are offered them. Today they are looking for the best bargains, customerProduct design and sales processes.

In the digital world with comparative price comparison sites has led to the next level now, not only the people can compare the prices of different shops, but they can also apply to products on the site as e-bay offer. One of the glaring examples of the power of the people for the Christmas season, prices of Wii, Nintendo games console. Because it just waiting for the market due to high demand, the prices on E-bay has been a 20 percent premium. Also because of the coolingDetermining the initial euphoria has Apple cut the price of its iPhone by around 30 percent, so that it can increase sales.

Secondly, customer-friendly design has now taken on new dimensions, is shifted to customer-customer integrated design. More and more companies are including the views of customers in the design of the product. The most prominent example may open design submission requested by the authorities in Bangalore, India, the nearest metro project.He has asked the citizens to design that they believe best represent the culture and present the essence of Bangalore – an Indian Silicon Valley.

Finally, the customer wants to be the sale process designed as they please. This is an area where companies have to innovate the most, too. Differentiation today is not significant, and customers are clearly not satisfied – they will not stand in the checkout line, they do not want the insecurity of the Internet payment system, and above all they wantTo deal with organizations as valued set then a necessary evil.

Managing Knowledge in Sales Forces

December 9, 2009

If the question of knowledge management systems, and is in discussion with many sales managers and managing them immediately raised view of the accounts within the company. You can run a variety of reports about customers for products, sales and margins, which can be extrapolated to the regions and a variety of other reports design. Some companies extend the concept even further into systems which relate to quality assurance: the procedure used when the inputOrders to the financial and operating system are used to the process for billing and other compliance obligations for the effective functioning of the company. A CRM can also be present, but often the content in the software unfortunately lacks any real information or value.

Are these systems?

Most certainly, but they are perhaps only about one tenth of what is needed for an effective sales force management, and also protect the knowledge of the companyagainst vagrants sales staff.

There is a high degree of risk that is associated with the operation of a company whose knowledge of customers and associations only in the minds of the people receive. There is a risk that many companies have seen significant drops in suffering that the individual drives, so that a massive gap in its place. Companies can apply one or two years recovering from the lost information. The company does not really know the customer is buying on their past trendsand they lose enormous credibility as the new sales staff struggles on the road with what can a longtime customer.

Knowledge management is about systems for the sales force, which;

1) Maintains customer knowledge gained through the interaction in sales, and more importantly,

2) provision of business and organizational skills for the field, proved to be effective in their roles.

A system that can achieve these two pointsleads to the establishment of a standard of performance throughout the team that manages the customer's experience.

The areas of knowledge are not the narrow, vertical information is often thought as a financial and product nor knowledge of the CRM software will be promoted on the market that exists today. Rather, "knowledge" about the all-region in the function that requires the sale of Harvard Business Review research as the main raw material, has been recognized bya strong competitor and a successful company. That is, a company that has well defined systems filled with the knowledge on many levels, instead of the commonplace CRM. In fact, cited the Harvard Business Review, the CRM system as an add-on as the central system, which most companies are led to believe.

The main aim of knowledge management is fully informed about sellers before they go to a customer, so that they possess a high degree ofCredibility. Through knowledge management, and sales people, given the tools and the knowledge of how they use them to improve their communication with the customer. They are also with the knowledge about how to identify and cultivate opportunities for specific products available. The working documents and methods used behind the scenes for the planning, key account management, customer management, accurate forecasting, standards of operation andExpectations are clearly defined. These are large and potentially one of the most important investment for any business. Each element of knowledge management systems and directly affects the efficiency of the team and especially their ability to sign new business. The smarter of an organization is in its distribution function, the efficient and effective is how it works, so what to maximum growth performance.

As a director, orCEO of a company, it is your job to the process of developing the knowledge management systems will start, while ensuring that you install best practices that you mark as a formidable competitor.

By initiating your methods, experiences and practices in a way that is for your organization values, style and individual approach document, you are the first step toward minimizing the risk to leave the seller and taking your companythem. Interestingly, most sales people report that on conducting a thorough systems and processes in an organization that they finally understand what is required and the limits within which they work. In most cases, sales forces are so desperate for the correct orientation and direction of their sales activities, as much as the managers have to perform for their employees to observe the correct procedures. Organizations with fixed systems can typically provide a 25-35% increase in strengthResults.